Appendix A. Supported Devices

This section covers all of the devices that are supported by SwitchThat One, providing details of how the devices are discovered by your One Hub, configuration options, and any other device-specific information.

A.1. Philips Hue lights

A.1.1. Supported devices

SwitchThat One supports the following Philips Hue products:

  • Hue 9W multicolour connected bulb
  • Hue 6.5W GU10 multicolour connected bulb
  • Hue Lux 9W warm-white connected bulb

A.1.2. Discovery

Your Philips Hue bridge and light bulbs must be installed according to the manufacturer's guidelines before they can be used with SwitchThat One.

Your Philips Hue bridge should be discovered automatically, but an additional step is required before SwitchThat One can access your lights.

A notification will appear when your Philips Hue bridge is discovered. Acknowledge the notification, and then follow the on-screen instructions to allow your One Hub to pair with the bridge. You’ll need to be able to get to your bridge to be able to press the centre link button during the pairing process.

You can use multiple Philips Hue bridges with SwitchThat One.

A.1.3. Using Philips Hue lights

You’ll be able to switch your Philips Hue lights on/off and adjust either their colour or brightness, depending on whether you are controlling a multicolour or white bulb.

You are encouraged to use your Philips Hue lights exclusively from within SwitchThat One whenever possible, rather than controlling them from other apps.

If you access your Philips Hue lights from another app, SwitchThat One will make sure it keeps up-to-date with changes to the lights as quickly as possible. Note, however, that it can sometimes take up to 1 minute for these changes to register within SwitchThat One.

A.1.4. Adding additional bulbs

When you purchase additional Philips Hue bulbs you must first add them to your Hue bridge by following the manufacturer's instructions. Make sure to confirm that the new bulb(s) are connected to your bridge and are accessible using the official Philips Hue app before attempting to add them to SwitchThat One.

To add the new bulb(s) to your One Hub:

  1. Tap Settings
  2. Find the My Devices section and Tap Search for new devices
  3. After a few seconds, the new bulb(s) should appear

A.1.5. Troubleshooting

If one of your Philips Hue lights appears as unavailable, or you otherwise have trouble controlling it from SwitchThat One, then first make sure that the light is powered on, and confirm that it is working correctly with the official Philips Hue app.

If you are sure that your Philips Hue light is working correctly, but you still cannot control it from SwitchThat One, then try the following steps:

  1. Open the Configure screen for the Philips Hue light
  2. Find the Actions section and tap Refresh this Philips Hue Light
  3. SwitchThat One will try to re-establish its connection to the Philips Hue light.

A.1.5.1. Philips Hue Bridge software updates

Immediately after applying a software update to your Philips Hue Bridge, SwitchThat One will sometimes lose access to your Hue lights for a short period of time. Please allow at least 30 mins for SwitchThat One to re-establish its connection to your Hue bridge.

A.1.6. Limitations

Note that the colour of Philips Hue bulbs cannot be changed while they are off. This should be apparent while controlling them, but may not be obvious when used in an Interaction. If an interaction uses a bulb that might be switched off, we recommend that the interaction first switch the light on before changing its colour.

A.2. LIFX lights

A.2.1. Supported devices

SwitchThat One supports the following LIFX products:

  • LIFX Original A21 Wi-Fi Smart LED Light Bulb

A.2.2. Discovery

Your LIFX lights must be installed according to the manufacturer's guidelines before they can be used with SwitchThat One.

Once you’ve got your LIFX lights installed and working, they should be automatically discovered by SwitchThat One. When a LIFX light is discovered, you’ll receive a notification, and the light will appear in Home screen with a New label.

If your LIFX lights aren’t automatically discovered, then you can tell your One Hub to search for them:

  1. Make sure your LIFX light(s) are powered on and are working
  2. Tap Settings
  3. Find the My Devices section and Tap Search for new devices
  4. After a few seconds, your LIFX light(s) should appear

A.2.3. Using LIFX lights

You’ll be able to switch your LIFX lights on/off and adjust their colour.

You are encouraged to use your LIFX lights exclusively from within SwitchThat One whenever possible, rather than controlling them from other apps. If you access your LIFX lights from another app, SwitchThat One should keep up-to-date with changes to the lights as quickly as possible.

LIFX lights can’t be renamed from within SwitchThat One. If you need to change the name of one of your LIFX lights, you must do this from within the official LIFX app. SwitchThat One will automatically pick up the new name within a few seconds.

A.2.4. Adding additional bulbs

When you purchase additional LIFX lights you must first install them by following the manufacturer's instructions. Make sure to confirm that the new light(s) are accessible using the official LIFX app before attempting to add use them with SwitchThat One.

Once installed & working, your new LIFX light(s) should be automatically discovered by SwitchThat One. If your new LIFX light(s) aren’t automatically discovered, then you can tell your One Hub to search for them:

  1. Make sure your LIFX light(s) are powered on and are working
  2. Tap Settings
  3. Find the My Devices section and Tap Search for new devices
  4. After a few seconds, your additional LIFX light(s) should appear

A.2.5. Troubleshooting

If one of your LIFX lights appears as unavailable, or you otherwise have trouble controlling it from SwitchThat One, then first make sure that the light is powered on, and confirm that it is working correctly with the official LIFX app.

If you are sure that your LIFX light is working correctly, but you still cannot control it from SwitchThat One, then try the following steps:

  1. Open the Configure screen for the LIFX light
  2. Find the Actions section and tap Refresh this LIFX Light
  3. SwitchThat One will try to re-establish its connection to the LIFX light.

A.3. Belkin WeMo Switches

A.3.1. Supported devices

SwitchThat One supports the following Belkin WeMo Switch products:

  • Belkin WeMo Home Automation Switch

A.3.2. Discovery

Your Belkin WeMo Switches must be installed according to the manufacturer's guidelines before they can be used with SwitchThat One.

SwitchThat One will discover your Belkin WeMo Switches automatically, and you will be notified when they are ready for use.

A.3.3. Using Belkin WeMo Switches

You’ll be able to switch your Belkin WeMo Switches on and off.

If a Belkin WeMo Switch is switched on/off using another app, or via the physical switch on the unit itself, SwitchThat One will be updated instantly to reflect the new switch state.

You are discouraged from setting up scheduled actions using the Belkin WeMo app, as it may get confusing when you start using SwitchThat One Interactions.

A.3.4. Troubleshooting

If one of your Belkin WeMo Switches appears as unavailable, or you otherwise have trouble controlling it from SwitchThat One, then first make sure it’s powered on and confirm that it’s working correctly with the official Belkin WeMo app.

If you are sure that the Belkin WeMo Switch is working correctly, but you still cannot control it from SwitchThat One, then try the following steps:

  1. Open the Configure screen for the Belkin WeMo Switch
  2. Find the Actions section and tap Refresh this Belkin WeMo Switch
  3. SwitchThat One will try to re-establish its connection to the switch.

A.4. Belkin WeMo Smart Light Bulbs

A.4.1. Supported devices

SwitchThat One supports the following Belkin WeMo lighting products:

Belkin WeMo Smart LED Light Bulbs & WeMo Link

A.4.2. Discovery

Your Belkin WeMo Link and Smart Light Bulbs must be installed according to the manufacturer's guidelines before they can be used with SwitchThat One.

SwitchThat One will discover your Belkin WeMo Link and Smart Light Bulbs automatically, and you will be notified when they are ready for use.

A.4.3. Using Belkin WeMo Smart Light Bulbs

You’ll be able to switch your Belkin WeMo Smart Light Bulbs on/off and adjust their brightness.

If a Belkin WeMo Smart Light Bulb is adjusted using another app SwitchThat One will be updated instantly to reflect the changes.

You are discouraged from setting up scheduled actions using the Belkin WeMo app, as it may get confusing when you start using SwitchThat One Interactions.

A.4.4. Adding additional bulbs

When you purchase additional Belkin WeMo Smart Light Bulbs you must first install them by following the manufacturer's instructions. Make sure to confirm that the new bulb(s) are accessible using the official Belkin WeMo app before attempting to add them to SwitchThat One.

To add the new bulb(s) to your One Hub:

  1. Make sure your Belkin WeMo Smart Light Bulbs(s) are powered on
  2. Tap Settings
  3. Find the My Devices section and Tap Search for new devices
  4. After a few seconds, your additional Belkin WeMo Smart Bulb(s) should appear

A.4.5. Troubleshooting

If your Belkin WeMo Smart Light Bulbs appear as unavailable, or you otherwise have trouble controlling them from SwitchThat One, then first make sure that both the WeMo Link and the bulbs are powered on, and confirm that everything is working correctly with the official Belkin WeMo app.

If you are sure that your Belkin WeMo Link and Smart Light Bulbs are working correctly, but you still cannot control them from SwitchThat One, then try the following steps:

  1. Open the Configure screen for one of your Belkin WeMo Smart Light Bulbs
  2. Find the Actions section and tap Refresh this Belkin WeMo Smart Light Bulb
  3. SwitchThat One will try to re-establish its connection to the light bulb.

A.5. Belkin WeMo Motion Sensor

A.5.1. Discovery

Your Belkin WeMo Motion Sensor must be installed according to the manufacturer's guidelines before it can be used with SwitchThat One.

SwitchThat One will discover your Belkin WeMo Motion Sensor automatically, and you will be notified when it is ready for use.

A.5.2. Using a Belkin WeMo Motion Sensor

Belkin WeMo Motion Sensors are ‘input only’ devices when used with SwitchThat One. You can use them in your Interactions as events that trigger actions involving other devices. For example, you might want a light to come automatically in in response to motion being detected.

See Chapter 12, Interactions for full guidance on creating Interactions.

You are discouraged from configuring motion actions using the Belkin WeMo app, as it may get confusing when you start using SwitchThat One Interactions.

A.5.3. Troubleshooting

If one of your Belkin WeMo Motion Sensors appears as unavailable, then first make sure it’s powered on and confirm that it’s working correctly with the official Belkin WeMo app.

If you are sure that the Belkin WeMo Motion Sensors is working correctly, but you still cannot control it from SwitchThat One, then try the following steps:

  1. Open the Configure screen for the Belkin WeMo Motion Sensor
  2. Find the Actions section and tap Refresh this Belkin WeMo Motion Sensor
  3. SwitchThat One will try to re-establish its connection to the motion sensor.

A.6. Sonos Music Players

A.6.1. Supported devices

SwitchThat One supports the following Sonos products:

  • Sonos PLAY:1, PLAY:3 & PLAY:5
  • Sonos CONNECT & CONNECT:AMP
  • Sonos PLAYBAR

A.6.2. Discovery

Your Sonos Music Player must be installed according to the manufacturer's guidelines before it can be used with SwitchThat One.

SwitchThat One will discover your Sonos Music Player automatically, and you will be notified when it is ready for use.

A.6.3. Using Sonos Music Players

SwitchThat One does not attempt to replace the official Sonos app but supports the following core functions:

  • Play/pause, select next track or previous track
  • Adjust or mute player volume
  • Play/remove tracks from the queue
  • Access your playlists and favourites

You’ll need to use the official Sonos app for more advanced functionality such as searching and navigating your music sources, creating playlists or changing the way your players are grouped.

A.6.3.1. Using the Queue

The Queue widget shows the current queue for this Sonos player. You may need to scroll up/down to see all the tracks in the queue. You can tap on an item in the queue and choose to either play that track, or remove it from the queue.

A.6.3.2. Accessing playlists & favourites

The Media Library widget gives you access to your Sonos playlists and favourites. Select a playlist or favourite from the appropriate list and choose either:

  • Play now to replace the player’s queue with the chosen playlist/favourite and start playing it immediately

  • Add to queue to append the playlist/favourite to the end of the current queue. Note that the player will not start playing if it is currently paused.

A.6.3.3. Grouping players

You’ll need to group or ungroup you players from within the official Sonos app. However, if you change the way your players are grouped, these changes will be automatically reflected within SwitchThat One.

If you group one or more players together, the ‘master’ player will take responsibility for the majority of media player, queue and playlist functionality. You’ll be restricted to making volume adjustments for the other players in the group.

If you combine two players as a stereo pair, only the ‘master’ player will be visible from within SwitchThat One; the other half of the pair will be hidden. If you subsequently split the stereo pair up then both players will be visible again within SwitchThat One.

A.7. Nest®

A.7.1. Supported Devices

SwitchThat One currently provides beta support for the following Nest products:

  • Nest Learning Thermostat™
  • Nest Protect: Smoke + Carbon Monoxide™

A.7.2. Adding your Nest device(s)

A.7.2.1. Setting up a Works with Nest connection

In order to use your Nest device(s) with SwitchThat One, you must create a Works with Nest connection between SwitchThat One and your Nest account.

To create a Works with Nest connection, first tap Settings, find the My Devices section and tap Add a new device. Now tap Add your Nest device and you should see the following screen.

Adding your Nest device(s) step 1

Adding your Nest device(s) step 1


The first step is to grant SwitchThat One access to your Nest account and get a Pincode.

Tap on Get a Pincode and a web browser will open up taking you to a page on the Nest website where you'll be asked to authorise SwitchThat One to access your account (you may need need to sign in at this point). You’ll be given a Pincode - write this down and return to SwitchThat One.

If you’re still on the Add your Nest devices' screen, then tap ‘I have a Pincode’. You should now see the 2nd step of the setup process:

Adding your Nest device(s) step 2

Adding your Nest device(s) step 2


If, when you returned to SwitchThat One, you weren’t already on the the 'Add your Nest devices' screen, the next time you return to it you’ll automatically be taken to the 2nd step of the setup process.

Enter your pincode in the box and tap Continue. After a second or so you should see an 'All done!’ message. Tap Home to continue. Your Nest device(s) will now appear as tiles on the Home screen.

Note

If your Nest devices haven't appeared, wait a few seconds and then tap the red SwitchThat logo at the top-left to refresh the Home screen.

However, if setup fails with the error message that Nest has rejected your Pincode, then double-check you have entered the Pincode correctly and try again. If setup still fails, then tap I need a Pincode to get a new Pincode and start again.

A.7.2.2. Multiple homes

If you have more than one home associated with your Nest account, you will need to choose which one of these homes is connected to SwitchThat One.

After following the process to set up a Works with Nest connection you will be sent a notification telling you that an additional step is required. Tap on the notification and you will be taken to a screen where you can choose which home to connect to SwitchThat One.

Choosing a home to connect to SwitchThat One

Choosing a home to connect to SwitchThat One


Tap on the home you want to connect and then tap Continue. We recommend you choose the home where your One Hub is installed.

If you want to change which home you use with SwitchThat One, you'll need to remove the Works with Nest connection first. You can do this from the official Nest app. You can then add your Nest devices to SwitchThat One again, and choose the desired home.

A.7.3. Using your Nest Thermostat

The dashboard tile gives a brief overview of the thermostat state:

  1. At the top an icon indicates whether the thermostat is set to home (a house) or away (a man walking)
  2. Below this is a box showing the current target temperature. The box colour is grey when your central heating system is idle/off, orange when heating or blue when cooling.
  3. The Leaf with also be displayed when applicable.

Tapping on the dashboard tile takes you to the Thermostat control screen, which is divided into two sections: Thermostat Settings and Thermostat Controls.

The Thermostat Settings section gives you a more detailed summary, with the current inside temperature / humidity on the left and the central heating mode / target temperature on the right. Again, the box colour is grey when your system is idle/off, orange when heating and blue when cooling. Below this is a control where you can switch between home and away mode. Tap on it to change the mode.

The Thermostat Controls section gives you controls to change the central heating mode (e.g. between 'Heat' and 'Off') and for setting the target temperature.

A.7.4. Using your Nest Protect

The dashboard tile gives a brief overview of the current status of your Nest Protect. Under normal conditions, there should a be green box labelled 'OK', indicating that no issues have been detected. If a 'heads-up' alert is raised, the box will turn amber and will indicate the source of the alert - smoke or carbon monoxide. Similarly, if an emergency alert is raised, the box will turn red and will indicate the source of the alert.

Tapping on the dashboard tile takes you to the Nest Protect control screen, which provides a more detailed version of the dashboard summary.

A.7.5. Using your Nest devices in Interactions

A.7.5.1. Nest Thermostat

Using Interaction Builder you can create Interactions that trigger when:

  • The home/away state of your Nest Thermostat changes.
  • Your central heating system starts heating (or cooling, if applicable)
  • Your central heating system stops heating (or cooling)
  • The ambient temperature of your home rises above, or falls below, some value

For example, you could create an Interaction to automatically turn off your lights when your Nest Thermostat spots that you've left home, or to turn your lights on again when you return.

Note

If you create an interaction that works according to the state of your central heating system (e.g. when it starts heating) bear in mind that it might trigger several times within one scheduled period of 'heating'. This is because your Nest Thermostat will automatically turn your heating system on/off as appropriate in order to maintain the desired target temperature.

A.7.5.2. Nest Protect

Using Interaction Builder you can create Interactions that trigger when your Nest Protect detects smoke, carbon monoxide or if the battery needs replacing.

A.7.6. Adding new Nest devices

If you want to add a new Nest Thermostat or Nest Protect device, you must first add it to your Nest account. The device will then automatically appear in SwitchThat One.

A.7.7. Removing the Works with Nest connection.

If you choose to remove the SwitchThat One Works with Nest connection then your Nest devices will be automatically removed from your SwitchThat environment. You will also be sent a notification telling you that this has happened.

Before removing the Works with Nest connection, you should stop and/or remove any Interactions that make use of your Nest devices.

Once you've removed the Works with Nest connection, if you want to use your Nest device(s) with SwitchThat One again, you will have to add them using the process described at the beginning of this section.

A.8. Tado smart thermostat

A.8.1. Adding your Tado smart thermostat

Your Tado smart thermostat must be added to your One Hub manually, as the process requires you to enter your Tado account details.

  1. Tap Settings
  2. Find the My Devices section and tap Add a new device
  3. Tap Add your Tado thermostat
  4. Enter your Tado account username & password. These are the account details your used to register your Tado thermostat, and the account details you use to sign in to the Tado app on your phone/tablet.
  5. Choose the correct type of heating installation: heating control for a boiler only (i.e. a combination boiler) or separate heating and hot water controls (i.e. boiler and cylinder.)
  6. Tap Add your tado to finish.

A.8.2. Using your Tado smart thermostat

Depending on the nature of your central heating system you’ll see one or two devices in the Home screen for your Tado installation:

  • Heating (all systems)
  • Hot Water (boiler and hot water cylinder systems only)

A.8.2.1. The Heating device

The heating device allows you to monitor and control your central heating. The Thermostat Settings widget gives you a summary of the current thermostat settings:

  1. Current heating mode, Off, Auto or Manual
  2. Current house temperature (top right of widget)
  3. Current set point temperature (bottom right of widget)

The Heating Mode widget lets you change the boiler heating mode. The Manual Temperature widget lets you adjust the manual set point temperature. Note that this only takes effect when the boiler heating mode is set to ‘Manual’.

The device tile for the Heating device also shows a brief summary of the thermostat settings, displaying the current heating mode and house temperature.

A.8.2.2. The Hot Water device

The Hot Water device allows you to change your hot water heating mode. You can choose between Off, Auto, Schedule & Manual.

The device tile for the Hot Water device also shows the current hot water heating mode.